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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oscar Garcia

September 11, 2026

5  out of  5
rating by Oscar Garcia
"Best service ever from A to Z 🙌🏻 Highly recomend ☝🏻 Office and staff 👍🏻👍🏻👍🏻"
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Alfredo Vasquez

September 10, 2026

5  out of  5
rating by Alfredo Vasquez
"Great caring and professional service to get a copy of my insurance card"
We responded:
"Alfredo, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Carlos Robles and Team "
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Oscar R Minor

September 3, 2026

5  out of  5
rating by Oscar R Minor
"Exelente servicio y amabilidad de parte de la asesora karina"
We responded:
"Oscar, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Carlos Robles and Team "
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Fausto Benitez

September 2, 2026

5  out of  5
rating by Fausto Benitez
"Excelente service. Thank you Consuelo"
We responded:
"Thanks for the review, Mr. Benitez! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by!"
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Fausto Benitez

September 2, 2026

5  out of  5
rating by Fausto Benitez
"Connie was friendly, helpful and efficient."
We responded:
"Thanks so much for the amazing review, Fausto! We really appreciate your support here in El Paso. Just reach out anytime if you need us - we’re here for you. "
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Jorge Varela

September 2, 2026

5  out of  5
rating by Jorge Varela
"Consuelo provided great service"
We responded:
"Thank you for the review, Jorge! I am glad to hear that Angela provided you with excellent service. If we can help you with anything else, please let us know. - Carlos "
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Pablo Castillo

August 28, 2026

5  out of  5
rating by Pablo Castillo
"They gave me excellent customer service."
We responded:
"Hi Pablo, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Carlos Robles, Your State Farm Agent "
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Irma Fuentes

August 27, 2026

5  out of  5
rating by Irma Fuentes
"ESTOY MUY CONTENTA CON LA ATENCION Y EL PRONTO SERVICIO BRINDADO SOBRETODO, LA AYUDA QUE DAN Y PACIENCIA PARAEXPLICAR LAS COBERTURAS DE LAS POLIZAS APARTE BUENAS TARIFAS EN COMPARACION DE OTRAS ASEGURANZASY TIENEN UN PERSONAL ATENTO Y RESPETUOSO COMO (ARISBEI) SU SECRETARIA MUY SERVICIAL GRACIAS A TODOS EN STATE FARM."
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Ana Paula

August 18, 2026

5  out of  5
rating by Ana Paula
"Excelente servicio al cliente!"
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Jennifer Ceniceros

August 13, 2026

5  out of  5
rating by Jennifer Ceniceros
"⭐⭐⭐⭐⭐

Karina was absolutely exceptional! From start to finish, she provided outstanding customer service and made the entire insurance process easy and stress-free. She was professional, knowledgeable, thorough, and incredibly patient in answering all of my questions.

What I appreciated most was that Karina took the time to explain everything clearly, walk me through my options, and make sure I understood exactly what I was getting. She was attentive, responsive, and genuinely cared about finding the best solution for my needs.

It is rare to receive this level of personalized service. Karina truly went above and beyond, and I would highly recommend her to anyone looking for an insurance agent. This office is great, they are knowledgeable, trustworthy, and committed to their clients. Thank you, Karina, for such an excellent experience!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in El Paso to know you had such a great experience with us. "
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Esmeralda Aguirre

July 16, 2026

5  out of  5
rating by Esmeralda Aguirre
"Excelente atención, el apoyo recibido en aclarar dudas e inquietudes me ayudo a sentirme segura en cuanto a mi decisión, ademas de facilitarme información de como navegar a través de la aplicación. Muy agradecida."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Miguel Guzman

July 6, 2026

5  out of  5
rating by Miguel Guzman
"Muy buena atención, muy amable y servicial"
We responded:
"Miguel, thank you for your wonderful review of State Farm Agent Carlos Robles’s Team!"
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Antolin Arguelles

June 5, 2026

5  out of  5
rating by Antolin Arguelles
"Carlos and his staff went above in explaining the process to add a new vehicle to my account. The process was simple!!"
We responded:
"We are grateful for your 5-star review, Antolin! Thanks for taking a moment to share your positive rating of State Farm Agent Carlos Robles’s Team here in El Paso . "
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Lic. Florencia Ramos

June 4, 2026

5  out of  5
rating by Lic. Florencia Ramos
"Excellent service! The team is always friendly, professional, and quick to respond. Their rates are very competitive, and the entire process is simple and efficient. If I could give them 6 stars instead of 5, I definitely would. Highly recommended! Y hablan español también 👍🏻"
We responded:
"Thank you for the fantastic review, Lic.! We are always here to help with your insurance needs here in El Paso . "
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bryan barraza

June 2, 2026

5  out of  5
rating by bryan barraza
"Muy amable, aclarando todas mis preguntas con claridad y muy buen trato. 10/10"
We responded:
"We appreciate your review, bryan. We are so happy that you had such a wonderful experience with State Farm Agent Carlos Robles’s Team here in El Paso ! "
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Haymme Padilla

April 13, 2026

5  out of  5
rating by Haymme Padilla
"Great customer service"
We responded:
"Thank you for the fantastic review, Haymme! We are always here to help with your insurance needs here in El Paso . "
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Ivan Sánchez soto

April 11, 2026

5  out of  5
rating by Ivan Sánchez soto
"Execelente servicio por parte de Carlos! Me dio mi seguro rapidísimo y fácil! Lo recomiendo mucho!"
We responded:
"Ivan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carlos Robles’s Team here in our El Paso office. "
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Edith Tejeda Gonzalez

April 8, 2026

5  out of  5
rating by Edith Tejeda Gonzalez
"Carlos me guío y explico a detalle todas las opciones que tenía para obtener una póliza en US por primera vez para mi auto; un excelente apoyo para mi y muy empatico al escuchar mis necesidades, gracias a el encontré un plan a medida y posibilidades financieras, muy accesible!!. Lo recomiendo por su amabilidad, profesionalidad y además habla español perfecto. Gracias por todo Carlos!! EXCELENTE servicio!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Hugo Legarreta

April 7, 2026

5  out of  5
rating by Hugo Legarreta
"Very professional at Carlos’s agency!!"
We responded:
"Thanks so much for the fantastic rating, Hugo! We are so glad you had a positive experience with us here on State Farm Agent Carlos Robles’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Salazar Yamileth

April 1, 2026

5  out of  5
rating by Salazar Yamileth
"Muy amables, gracias por su servicio Anthony y Suela"
We responded:
"Thank you for your kind review of State Farm Agent Carlos Robles’s Team. We appreciate it!"
Profile photo of Gema Saenz

Gema Saenz

March 11, 2026

5  out of  5
rating by Gema Saenz
"Angela is amazing to work with! Her customer service is truly amazing and her personality makes all the difference. She’s friendly, attentive, and makes you feel comfortable asking any questions. You can tell she really cares about helping people, and that level of service is hard to find these days. Highly recommend her! My aunt Olivia Cardona adores Angela just as much as I do. Angela helped my family member get a great price when I did not work at State Farm."
We responded:
"Thank you for the fantastic review, Noelia! We are always here to help with your insurance needs here in El Paso . "
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Ruth Nunez

March 3, 2026

5  out of  5
rating by Ruth Nunez
"Excellent customer service and prices!"
We responded:
"Ruth, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carlos Robles’s Team here in our El Paso office. "
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Socorro Portillo

February 28, 2026

5  out of  5
rating by Socorro Portillo
"Angela gracias por todo!"
We responded:
"Thanks so much for the fantastic rating, Socorro! We are so glad you had a positive experience with us here on State Farm Agent Carlos Robles’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Thomasa Escamilla

February 25, 2026

5  out of  5
rating by Thomasa Escamilla
"Gracias Angela por todo."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Carlos Robles’s Team here in El Paso . "
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Fernanda S

February 20, 2026

5  out of  5
rating by Fernanda S
"Excelente servicio. Super recomendado. Muy paciente, explica paso a paso, y responde todas las dudas detalladamente."
We responded:
"Fernanda, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Carlos Robles’s Team here in our El Paso office. "