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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ignacia Lewis

Ignacia Lewis

February 5, 2026

5  out of  5
rating by Ignacia Lewis
"Consuelo siempre muy amable, recomendada"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Carlos Robles’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in El Paso ."
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jaime moriel

January 29, 2026

5  out of  5
rating by jaime moriel
"I received excellent service from Carlos Robles, who explained the different coverage options for my car and provided all the details I needed to know about the insurance I selected, in addition to very affordable prices. Thank you very much."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Carlos Robles’s Team. Thank you so much for the 5-stars, jaime! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Carlos Robles’s Team anytime. "
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Brenda Garcia

January 25, 2026

5  out of  5
rating by Brenda Garcia
"Highly recommend Carlos at State Farm! He’s professional, responsive, and always willing to help. Great customer service and very easy to work with."
We responded:
"We are grateful for your 5-star review, Brenda! Thanks for taking a moment to share your positive rating of State Farm Agent Carlos Robles’s Team here in El Paso . "
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Roberto Gallegos

January 22, 2026

5  out of  5
rating by Roberto Gallegos
"Excelente servicio y muy bien explicado todo sobre las pólizas."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Carlos Robles’s Team. Thank you so much for the 5-stars, Roberto! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Carlos Robles’s Team anytime. "
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Ruben Medina

January 13, 2026

5  out of  5
rating by Ruben Medina
"Carlos and Frank were great. Worked with Carlos personally to give me the best quote possible. Highly recommend"
We responded:
"We are grateful for your 5-star review, Ruben! Thanks for taking a moment to share your positive rating of State Farm Agent Carlos Robles’s Team here in El Paso . "
Profile photo of Carlos Torres

Carlos Torres

January 10, 2026

5  out of  5
rating by Carlos Torres
"Carlos was very helpful & quick. I needed a quote & insurance fast for the new car I was buying & he answered & would reply as fast as he could and I appreciate that. I would recommend him to get your insurance with. 10/10 service!"
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pedro castillo

January 5, 2026

5  out of  5
rating by pedro castillo
"Si ayudan mucho y dan muy buen servicio 👍"
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Patricio del Callejo

December 17, 2025

5  out of  5
rating by Patricio del Callejo
"Great agent, Carlos Robles will give you exactly what you need, will answer all your questions and give you the best deal accordingly to your budget and needs, Great service, value for money"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Carlos"
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Jose Amparan

December 9, 2025

5  out of  5
rating by Jose Amparan
"Un servicio mas que excelente!!! Muy buena atención, servicio rápido, buenos costos. En general un servicio completo y de excelencia!!! 🙂👍🏻"
We responded:
"¡Estamos agradecidos por sus comentarios! Es un placer para nosotros ayudarle con sus necesidades de seguro. Si hay algo más en lo que podamos ayudar, por favor háganoslo saber. - Carlos "
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Jess M

November 20, 2025

5  out of  5
rating by Jess M
"Carlos Robles helped me fix everything related to my insurance super fast and made the whole process incredibly easy. Carlos is extremely attentive, clear in his explanations, and genuinely kind, you can tell he really cares about helping people. I’m beyond grateful for his support and the way he handled everything with such professionalism and warmth. If you ever need someone reliable who goes above and beyond, Carlos is the one! ? Thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Carlos"
Profile photo of Hortensia Garcia

Hortensia Garcia

November 12, 2025

5  out of  5
rating by Hortensia Garcia
"Angela gracias por su atención"
We responded:
"¡Estamos agradecidos por tus comentarios! Es un placer para nosotros ayudarte con tus necesidades de seguro. Si hay algo más en lo que podamos ayudarte, ¡por favor háznoslo saber! - Carlos"
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Candelario Pulido

November 6, 2025

5  out of  5
rating by Candelario Pulido
"Angela gracias 🙂"
We responded:
"¡Gracias por tomarte el tiempo de compartir tus pensamientos! Nos alegra saber que estás satisfecho con el servicio que recibiste de Angela. Si alguna vez tienes alguna pregunta o necesitas ayuda, ¡estamos aquí para ayudarte! - Carlos"
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Villas Custom Homes Inc

November 3, 2025

5  out of  5
rating by Villas Custom Homes Inc
"Carlos Robles is absolutely the best at his job goes above and beyond to help you in all your insurance needs since we have changed to him and State Farm we have received nothing but excellent service I recommend him over any other insurance company in El Paso Tx"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Carlos"
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Manuel Ostos

November 3, 2025

5  out of  5
rating by Manuel Ostos
"Angela gracias por todo!"
We responded:
"¡Gracias por revisar nuestra oficina de State Farm! Estamos encantados de saber que tuvo una experiencia positiva con Angela; su satisfacción es nuestra máxima prioridad. ¡Esperamos continuar apoyando sus necesidades de seguro! - Carlos"
Profile photo of Virigina Maldonado

Virigina Maldonado

October 11, 2025

5  out of  5
rating by Virigina Maldonado
"Angela gracias por todo"
We responded:
"¡Gracias por tomarse el tiempo para compartir sus opiniones! Nos alegra saber que está satisfecho con el servicio en nuestra oficina de State Farm. Si alguna vez tiene preguntas o necesita asistencia, ¡estamos aquí para ayudarlo! - Carlos"
Profile photo of Itzel Puertas

Itzel Puertas

October 10, 2025

5  out of  5
rating by Itzel Puertas
"Carlos Flores me guío en todo el proceso haciendo muy fácil y cómodo."
We responded:
"¡Estamos agradecidos por sus comentarios! Es un placer para nosotros ayudarle con sus necesidades de seguro. Si hay algo más en lo que podamos ayudar, ¡por favor háganoslo saber! - Carlos"
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Juan Guerrero

October 6, 2025

5  out of  5
rating by Juan Guerrero
"Excelente servicio gracias Anthony"
We responded:
"¡Gracias por los comentarios positivos! Me alegra saber que Anthony le brindó una experiencia agradable. Háganos saber si hay algo más en lo que podamos ayudarle.-Carlos "
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Hipolito Garcia

October 6, 2025

5  out of  5
rating by Hipolito Garcia
"Angela gracias por todo"
We responded:
"Gracias por la reseña, Mr. Garcia! Me alegra que Ángela pueda ayudarlo. Háganos saber si hay algo más en lo que podamos ayudarle. - Carlos "
Profile photo of Durane Smith

Durane Smith

October 6, 2025

5  out of  5
rating by Durane Smith
"I had a great conversation with Angela Yanez about insurance. I was impressed on how informative she was and how easy it was to listen what she had to say. I got a very good quote and I will be dealing only with her in the future. I highly recommend her to be the agent for anyone who is interested in getting insurance."
We responded:
"Thank you so much, Durane! We're thrilled to hear about your positive experience with Angela. Going above and beyond for our customers is what we strive for every day. We're here for all your insurance needs. – Carlos "
Profile photo of Izel Smith (Alex)

Izel Smith (Alex)

October 4, 2025

5  out of  5
rating by Izel Smith (Alex)
"Highly recommend Angela 👌 Thank you!"
We responded:
"Thanks for the positive review, Izel! I am glad to hear Angela provided you with great service. Please let us know if there is anything you need from us! - Carlos"
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Angie Rey

October 3, 2025

5  out of  5
rating by Angie Rey
"Angela Yanez is a great insurance agent!! I love her energy and her help with all my questions 💓"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Carlos"
Profile photo of Nicole Salaine

Nicole Salaine

September 22, 2025

5  out of  5
rating by Nicole Salaine
"Very nice and helped me out a lot thank you, Carlos Robles 😊😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Carlos"
Profile photo of Gabby Carreon

Gabby Carreon

August 26, 2025

5  out of  5
rating by Gabby Carreon
"Carlos Robles provides great customer service & great pricing! From the quote to finalizing the policy, he answered all my questions. He took the time to help me to make sure my property/auto are well insured while saving me money. Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Carlos"
Profile photo of Esteban Zaragoza

Esteban Zaragoza

August 25, 2025

5  out of  5
rating by Esteban Zaragoza
"Excelente servicio por parte del equipo de Carlos Robles tenemos alrededor de 7 años con ellos, muy contento con la cobertura, precios y sobre todo el servicio"
We responded:
"¡Gracias por reseñar nuestra oficina de State Farm! Estamos emocionados de saber que tuvo una experiencia positiva con nosotros; ¡su satisfacción es nuestra máxima prioridad! Esperamos continuar apoyando sus necesidades de seguros.- Carlos"
Profile photo of Christina Moya

Christina Moya

August 19, 2025

5  out of  5
rating by Christina Moya
"Our agent was highly recommended to us. He took the time to explain everything to us and answered any questions we had with patience."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Carlos"